1. Discrimination/Harassment
2. Safety/Health (workplace health & safety complaints and information)
3. Unemployment Insurance
4. Wage and Hour/Labor Standards Violations
5. Workers’ Compensation (for job-related injuries or illness)
1. Discrimination/Harassment
For more information about filing a discrimination or harassment claim in Massachusetts, see our page on filing a discrimination complaint: Massachusetts.
Discrimination/Harassment – State Agency
Massachusetts Commission Against Discrimination (MCAD)
| Boston One Ashburton Place Rm. 601 Boston, MA 02108 1518 Phone:(617) 994-6000 TTY:617-994-6196 Fax:617-994-6024Springfield 436 Dwight Street Rm. 220 Springfield, MA 01103 Phone: (413) 739-2145 Fax: (413) 784-1056 | Worcester Worcester City Hall 455 Main St. Room100 Worcester, MA 01608 Phone:(508) 799-8010 Fax:508-755-3861New Bedford 800 Purchase St. Room 501 New Bedford, MA 02740 Phone: (508) 990-2390 Fax:508-990-4260 |
Web Address: http://www.mass.gov/mcad/
Email: assistanttochairman@state.ma.us
Agency Description/Mission: The Massachusetts Commission Against Discrimination’s (MCAD) mission is to ensure equality of opportunity by enforcing the Commonwealth’s antidiscrimination laws through the resolution of complaints of discrimination in the areas of employment, housing, public accommodations, services, credit and education.
Discrimination/Harassment – Local Offices of Federal Agency (EEOC)
Equal Employment Opportunity Commission (EEOC)
Boston Area Office John F. Kennedy Federal Building Government Center 4th Floor, Room 475 Boston, MA 02203 Phone: 1-800-669-4000 TTY: 1-800-669-6820
For more information about this agency, see the EEOC section of our page on federal agencies.
2. Safety & Health (workplace health & safety complaints and information)
Occupational Safety & Health Administration (OSHA)
North Boston Area Office Shattuck Office Center 138 River Road, Suite 102 Andover, MA 01810 Phone: (978)837-4460 Fax: (978)837-4455
South Boston Area Office 639 Granite Street, 4th Floor Braintree, MA 02184 Phone: (617) 565-6924 Fax: (617) 565-6923
Springfield Area Office 1441 Main Street, Room 550 Springfield, Massachusetts 01103-1493 Phone: (413) 785-0123 Fax: (413) 785-0136
For more information about this agency, see the OSHA section of our page on federal agencies
3. Unemployment Insurance
Executive Office of Labor and Workforce Development – Department of Unemployment Assistance Charles F. Hurley Building 19 Staniford Street Boston, MA 02114 Phone (Toll-Free): (877) 626-6800 (TeleClaim Center for area codes 351, 413, 508, 774, and 978) Phone: (617) 626-6800 (TeleClaim Center for all other area codes)
Web Address: http://www.mass.gov/lwd/unemployment-insur/about-dua/
Unemployment Insurance FAQs
How to File an Unemployment Claim
4. Wage and Hour/Labor Standards Violations
Wage and Hour/Labor Standards – State Agency
Massachusetts Attorney General’s Office
Boston Ashburton Office McCormack Building One Ashburton Place Boston, MA 02108 Phone: (617) 727-2200 TTY: (617) 727-4765
Boston 100 Cambridge Street Boston, MA Phone: (617) 727-2200 TTY: (617) 727-4765
New Bedford 105 William Street; First Floor New Bedford, MA 02740 Phone: (508) 990-9700 Fax: (508) 990-8686 TTY: (617) 727-4765
Pittsfield Fair Labor and Business Practices 184 North Street Pittsfield, MA 01201 Phone: (413) 447-7324 ext. 218 Fax: (413) 784-1142 TTY: (617) 727-4765
Springfield Western Massachusetts Division 1350 Main St, 4th Floor Springfield, MA 01103-1629 Phone: (413) 784-1240 Fax: (413) 784-1244 TTY: (617) 727-4765
Worcester 10 Mechanic Street, Suite 301 Worcester, MA 01608-2416 Phone: (508) 792-7600 Fax: (508) 795-1991 TTY: (617) 727-4765
Web Address: http://www.mass.gov/ago/doing-business-in-massachusetts/labor-laws-and-public-construction/
Massachusetts Wage and Hour Laws Poster
How to File a Wage Complaint
Wage and Hour/Labor Standards – Local Offices of Federal Agency (DOL)
U.S. Department of Labor
ESA Wage & Hour Division
Boston District Office John F. Kennedy Federal Building Room 525 Boston, MA 02203 Phone: (617) 624-6700 Fax: (617) 624-6701
Taunton Area Office
104 Dean Street, Room 201 Taunton, MA 02780 Phone: (508) 821-9106 Fax: (508) 559-5264
For more information about this agency, see the U.S. Department of Labor section of our page on federal agencies.
5. Workers’ Compensation (for job-related injuries or illness)
Massachusetts Department of Industrial Accidents 600 Washington Street, 7th Floor Boston, MA 02111 Phone: (617) 727-4900 Toll-Free: (800) 323-3249
Massachusetts Department of Industrial Accidents 30 Third Street Fall River, MA 02720 Phone: 508-676-3406 Fax: 508-677-0655
Massachusetts Department of Industrial Accidents 160 Winthrop Avenue Lawrence, MA 01843 Phone: (978) 683-6420 Fax: (978) 683-3137
Massachusetts Department of Industrial Accidents 436 Dwight Street, Room 105 Springfield, MA 01103 Phone: 413-784-1133 Fax: 413-784-1138
Massachusetts Department of Industrial Accidents 8 Austin Street Worcester, MA 01609 Phone: 508-753-2072
E-Mail: InfoDesk@dia.state.ma.us
Web Address: http://www.mass.gov/lwd/workers-compensation/
Massachusetts Workers’ Compensation Guide For Injured Workers
Injured Workers’ Frequently Asked Questions